Dispute Assistance

icon_news_time 30-May-2024

<p><strong>Dispute Description:</strong></p><p><br></p><p>Scope of Acceptance</p><p>The business cooperation between both parties must be JCtrans members and within the validity of service period; not suspended or blacklisted.</p><p>The acceptance period is within one year from the occurrence of the dispute.</p><p>Debt-related disputes can also be filed to an appeal after the dispute is accepted.</p><p><br></p><p><strong>Dispute Assistance Operation Guidelines:</strong></p><p><br></p><p>Dispute Team Email for Acceptance:gcpservice@jctrans.net</p><p>Website: https://www.jctrans.com</p><p><br></p><p><img src="https://assets.jctrans.com/FAQ_IMAGE/61298189-73b7-4182-9d3e-bb81735b4424.png"></p><p><img src="https://assets.jctrans.com/FAQ_IMAGE/2de39a16-988a-4af8-8325-efe517276650.jpg"></p>

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Claim Instructions:Scope of Acceptance.The business cooperation between both parties must be JCtrans members and within the validi