To regulate the cooperation behavior of JCtrans platform (hereinafter referred to as the platform) members and safeguard the legitimate rights and interests of all parties, all members must strictly comply with the rules and regulations when conducting cooperation within the membership validity period.

Chapter 1: Cooperation Advocacy

1. Integrity and Commitment: Members shall fulfill obligations confirmed in writing (e.g., agreements, guarantee letters, emails) with counterparties.

2. Payment Terms and Amount: Members shall mutually agree on credit periods and payment amounts in advance, and complete payments, release goods within the agreed time frame.

3. Dispute Resolution: For disputes arising from cooperation, members shall resolve issues through amicable negotiation based on prior agreements. If no prior agreement exists, JCtrans will adjudicate based on evidence.

4. Contingency Handling: Members shall communicate promptly and resolve emergencies appropriately to prevent or mitigate losses.

Chapter 2: Cooperation Rules

Fraud Determination

5. Liabilities arising from unpaid invoices due to hacker attacks, telecom fraud, cyber fraud, or fraudulent activities shall not exempt members from fulfilling their obligations.

Payment Terms Adjustment

6. For adjustments to agreed credit periods, JCtrans will verify reasons provided by the creditor. Adjustments are supported only with sufficient grounds; otherwise, original terms apply.

Cost Determination

7. Dead Freight Determination

7.1 If pre-agreed, follow original terms.

7.2 If no prior agreement exists, the party responsible for dead freight bears the cost. For multiple causes, liability is determined chronologically.

8. Destination Port Charges (Demurrage, Detention, and Storage Fees)

8.1 If pre-agreed, follow original terms.

8.2 If no prior agreement, analyze based on specific causes.

9. Deposit Determination

9.1 If pre-agreed, the consignor must verify charging standards; otherwise, the consignee’s pricing applies.

9.2 If no prior agreement, sudden charges without prior notice are invalid.

10. Temporary Increases in Freight Rates and Surcharges

Even if supported by original invoices, unilateral surcharge adjustments are invalid unless mutually negotiated and agreed upon. Any proposed fee increase must be discussed and confirmed with the counterparty prior to implementation.

11. Free Time Determination

Follow shipping carrier rules.

12.Credit Assurance Order Rules

12.1 Credit Assurance Orders ensure the security of the payer’s funds, preventing the recipient from withholding goods after receiving payment.

12.2 If the recipient defaults due to bankruptcy, absconding, or bad debts, leading to cargo retention, such cases do not fall under the platform’s membership financial protection. The use of Credit Assurance Orders is recommended.

Chapter 3: Violations and Penalties

13.Reverse Sales: Members using counterparty data for unauthorized sales face service suspension (1-3 months).

14. Illegal Trade: JCtrans prohibits transactions violating import/export/transit laws.

Chapter 4: Dispute Resolution Mechanism

15. Members must sign cooperation agreements and provide complete evidence for disputes. JCtrans adjudicates swiftly based on agreements and evidence. Ambiguous terms or insufficient evidence prolong resolution.

16. Members must comply with JCtrans rulings; non-compliance may result in service suspension or blacklisting.

17. If either party disputes JCtrans ruling, JCtrans may refer the case to a designated third-party arbitration institution.

This guidelines shall come into effect immediately upon publication. JCtrans reserves the right to amend or interpret as necessary based on practical circumstances. The final authority of interpretation shall vest exclusively with the JCtrans Platform.

APR 07, 2025