iTouch Connect Sdn. Bhd.

We specialize in simplifying inbound and outbound customs clearance into and from Malaysia, leveraging the country's strategic location and competitive labor market. Acting as a central hub, we adeptly store and redistribute products, providing you with a distinct competitive advantage in global e-commerce, oil and gas, f&b, pharmaceutical product, general cargoes, small aircraft part movement, Hajj and Umrah Cargo Project (B2B, B2C, C2C, F2C, etc.). Our logistics hub serves as the centralized point for product storage and distribution, ensuring timely deliveries to network marketing partners and end consumers. An integration with the logistics hub ensures smooth cross-border fulfillment, overcoming import restrictions and reducing shipping complexities. Our warehouse is strategically located in the Selangor state, merely 50 kilometers from Port Klang and 60 kilometers from Kuala Lumpur International Airport, both prominent as Malaysia's largest sea and airports. Covering an expansive area of 200,000 square feet, our warehouse boasts a storage capacity of 14,000 pallets. With 17 loading bays, we efficiently handle container stuffing/unstuffing operations and facilitate swift pick-ups by courier trucks. Our facility incorporates state-of-the-art design principles inspired by some of the most advanced warehouses in Germany. A comprehensive ventilation system ensures optimal conditions for stored goods, complemented by a robust fire safety infrastructure that includes 1,800 sprinkler systems, hydrants, hose reels, and a micro drainage system. Additionally, our facility is equipped with generator sets to provide 48 hours of power backup, minimizing disruptions to critical warehousing and fulfillment operations. Our advanced racking system enables efficient space utilization, allowing stacking up to 5 levels of pallet storage. Each bay area supports up to 2 pallets or a payload of 1,600 kilograms. Standard cargo dimensions on pallets are 4 feet by 4 feet at the base, with a height limit of up to 1.5 meters, ensuring maximum storage space. Our warehouse holds certifications for both ISO 9001:2015 Quality Management System and ISO 22000:2018 Food Safety Management System, ensuring the safe storage of packed food products. To summarize all the above, we basically offer:- 1. Air freight inbound and outbound customs clearance and activities domestic and internationally 2. Sea freight inbound and outbound customs clearance and activities domestic and internationally 3. Cross border MY to SIN/TH and local trucking services International Express 4. Warehousing, pick and pack, storage and distribution